Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order in a fast, secure, and reliable manner.
📦 Order Processing
All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
🚚 Delivery Time
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Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2–4 business days
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Other Cities & Remote Areas: 3–6 business days
Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volume.
💰 Shipping Charges
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We offer Free Delivery on selected products or promotional offers.
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Otherwise, a standard shipping fee will be applied at checkout.
📍 Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email, allowing you to track your parcel in real time.
❗ Delivery Issues
If you experience any issues with delivery (delays, damaged parcel, or missing items), please contact our support team within 48 hours of receiving your order.
📦 Failed Delivery Attempts
If the customer is unavailable at the time of delivery, the courier may attempt delivery again. Multiple failed attempts may result in order cancellation.
🔄 Address Changes
Please ensure your shipping address is correct. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
📞 Contact Us
For any shipping-related queries, feel free to contact our support team. We are here to help you.
We appreciate your trust and look forward to serving you!